We will endeavour to reply to all emails within 24 hours when sent Monday – Friday. If your email is sent late on a Friday until Monday morning you will likely experience a longer wait time.

If you have any general questions about RunThrough or questions about your race entry please email

If your enquiry is an urgent chip timing issue, first please don’t worry, we will be able to add you into the results through our backup systems –  please email and cc in on all emails please.

If you are a company interested in becoming a partner to the event, please email

If you’d like to volunteer at an event, please email

If you are emailing on behalf of a Charity or Charitable Organisation and wish to discuss a partnership or event attendance and supporter entry, please email